Unilorin VC Advocates for Increased SERVICOM Advocacy Efforts

Date: 2024-11-19

The Vice Chancellor of the University of Ilorin, Prof. Wahab Olasupo Egbewole, SAN, has called for intensified advocacy efforts by the National Universities Commission Parastatal SERVICOM Committee (NUC/PSC) to raise awareness among Nigerians about SERVICOM's contributions to public service.

Speaking while receiving a delegation comprising representatives from the Office of the Head of Service of the Federation, the National Universities Commission, the Ministry of Education, and other institutions, Prof. Egbewole emphasised the importance of showcasing SERVICOM's impact.

The delegation's visit coincided with the 4th Quarter 2024 NUC/PSC Meeting hosted by the Unilorin SERVICOM Unit. The Vice Chancellor noted that while commendable work is already underway, enhanced advocacy would enable more Nigerians to appreciate SERVICOM's efforts in driving service delivery across the country.

Prof. Egbewole, who appreciated the Unilorin SERVICOM Unit, headed by Mrs Omowumi Azeez, for living up to expectation by promoting efficient and effective service delivery in the University, especially praised the SERVICOM's role in monitoring prices of commodities on the campus to prevent overbilling the students.

Speaking earlier, the National Coordinator and Chief Executive Officer of the SERVICOM Office at the Presidency, Mrs Nnenna Akajemeli, explained that SERVICOM is the government's customer service arm within the universities, ministries, departments, and agencies, which is responsible for supervising and overseeing how effectively services impact citizens and stakeholders.

While expressing appreciation for the support given to the SERVICOM Unit at the University of Ilorin, Mrs Akajemeli commended the leadership of the University on its hospitality. She also recognised the efforts of its SERVICOM focal person for her dedication.

The National Coordinator and Chief Executive Officer of the SERVICOM Office at the Presidency, Mrs Nnenna Akajemeli, explained that SERVICOM is the government's customer service arm within universities, ministries, departments, and agencies which is responsible for supervising and overseeing how effectively services impact citizens and stakeholders.

While expressing appreciation for the support given to the SERVICOM Unit at the University of Ilorin, Mrs Akajemeli commended the leadership of the University on its hospitality.

She also recognised the efforts of its SERVICOM Focal Person, Mrs Azeez, for her dedication. The National Coordinator also acknowledged the importance of focusing on students, who are the primary reason for the existence of institutions like the University.

She, however, stated that the Unilorin Service Chatter, which will be launched as part of activities lined up for the 4th quarterly meeting is an essential tool that can be used to hold service providers like the university management accountable in order to promote transparency, and ensure that services are delivered effectively and responsibly.

The National Coordinator also acknowledged the importance of focusing on students, who are the primary reason for the existence of institutions.

She, however, stated that the Unilorin Service Chatter, which will be launched as part of activities lined up for the 4th quarterly meeting is an essential tool that can be used to hold service providers like the university management accountable in order to promote transparency, and ensure that services are delivered effectively and responsibly

Also speaking, the Head of SERVICOM and Anti-Corruption Division at the National Universities Commission (NUC), Mr. Musa Iliyasu, expressed the Executive Secretary, Mr. Chris Jibreel Maiyaki's appreciation to the University of Ilorin for hosting the 4th Quarter 2024 NUC/PSC Meeting.

Mr Iliyasu, who is a Deputy Director at the NUC, explained that the commission was committed to promoting quality service delivery across Nigerian universities, to ensure that the standards outlined in the SERVICOM Charter are upheld.

This approach, he explained, enables the NUC to maintain control of its narrative and showcase its dedication to excellent service, accountability, and responsiveness.

Iliyasu praised the patience and resilience of the University of Ilorin in consistently adhering to the SERVICOM Charter, which includes mechanisms for gathering and assessing feedback to guarantee customer satisfaction.

He pointed out that the proactive adherence of the University to the Charter ensures transparent operations under the Vice Chancellor's oversight.

He further praised the SERVICOM focal officer at the University for her active and dedicated role in implementing these principles effectively.

 


Cloud Tag: What's trending

Click on a word/phrase to read more about it.

Mahe Abdulkadir     ASUU     Gbenga Adebayo     Olatunde Jare     University Road     Ahmed \'Lateef     Akanji     Yusuf AbdulRasheed     Abdulrahman Abdulrasaq     Nigerian Army     John Olajide Adedipe     Salihu Alhaji Musa     Ayinke Saka     VADA     Student Learning Support Helpline     Alao Ayotunde     Mahmud Ayinla Giwa     Jebba     Sulu Babaita Isiaka     Dauda Adeniran Adeshola     Press Release     Adamu Ibrahim Sabi     Tsaragi/Share     Abdul Jimoh Mohammed     Saadu Alanamu     Kwara Metro Park     David Oyerinola Adedunmoye     Omoniyi M. Ayinla     TIIDELab     Toyin Abdullahi     Mutawali Of Ilorin     LAK Jimoh     Muhammadu Buhari     Marafan Shonga     Isiaka Abdulrazak     TVC Female National Debate     Olosi Of Osi     Afolayan     Senior Ibrahim Suleiman     Amoyo     Quarry Royal Valley     Taofeek Ibraheem     Ballah     Omoniyi     Freshvine Nigeria Limited     Kwara Consultative Forum     Yahaya Abdulkareem Babaita     Musa Yeketi     Wahab Abayawo     Shaaba Lafiagi     Shonga Farm Project     Gurei     Abdulrahman Iliasu     Odo-Owa     Igbaja     Medinat Folorunsho Salman     Split Diamond Interchange     Vishvas KOZ Tractors     Oko-Erin     Saheed Akinwumi     Gambari     Aishat Sulu-Gambari     Saudat Abdulbaqi     Tayo Awodiji     Gaa Olobi     Bola Olukoju     United Nigeria Congress Party     Muslim Media Watch Group Of Nigeria     Kolawole Akande     Ibrahim Jawondo     Yusuf Olaolu Ali     Ajasse-Ipo     2023 Elections     Kale Ayo     Abdulfatai Baakini     Isiaq Khadeejah     Rueben Parejo    

Cloud Tag: What's trending

Click on a word/phrase to read more about it.

Wahab Issa     Sam Okaula     Royal FM     Goodluck Jonathan     Ajia-Bako     Basit Olatunji     Muyiwa Oladipo Kanu     Saliu Oluwole     Oluwole Dupe     Olateju Lukman     Kwara State Fish Farmers Association     ANCOPPS     Saadu Yusuf     Odolaye Aremu     Facemasks     CUTI     SWAN     Ogbondoroko     Valsolar     School Of Nursing     Tosho Yaqub     Oba David Oyerinola Adedunmoye     Tsaragi-Share     Onilorin Of Ilorin     Government High School Adeta     Bayo Ojo     General Hospital, Offa     Opobiyi     Yemi Sanni     Garuba Alikinla Shittu     Oba Abu     Bisi Oyeleke     Sulaiman Gado     Adam Abdullahi Al-Ilory     Adedayo Yusuf Abdulkareem     Hijab     Bola Olukoju     Lithium Deposit     Aishat Sulu-Gambari     CT Ayeni     Kwasu     Musa Ayinla Yeketi     Revenue Court     Mike Omotosho     Inside Kwara     Oba Of Jebba     Azeez Salawu     Quran     Yusuf Olaolu Ali     Police Commissioner     Ike Ekweremadu     Adewuyi Funmilayo     Muhammad Akande Olarewaju Odunade     Lanre Aremu     Unicontinental Construction Company     Fulani     TVC Female National Debate     Muslim Stakeholders Of Kwara State     Abiodun Abdulkareem     KFA     Magaji Erubu     Olatunde Olukoya     Abdulrahman Abdullahi Kayode     Samuel Olusegun Adedayo     Jimba Babatunde     Kwara Volleyball Association     2017 Budget     Gobirawa     Olubukola Kifayat Adedeji     Maimunat Oloriegbe     Adama Isa     Jumoke Gafar     Kola Adesina     Ayobami Akanbi     David Adesina     Kwara State Fire Service     Arandun