According to a news report from New Telegraph, The Alternative Bank is set to transform the banking landscape with its upcoming Customer Forum in Ilorin, Kwara State. The event, themed “Bank Different,” follows the success of previous forums in Abuja and Kaduna, where the bank engaged directly with customers, gathering live feedback to refine its products and services.

Korede Demola-Adeniyi, Executive Director of Retail South, stated, “Banking differently means putting our customers at the centre of everything we do. It involves leveraging technology, ethical banking principles, and personalised service to create an unparalleled banking experience.”

The Customer Forum is one of the many ways we connect with our customers, listen to their needs, and ensure our services exceed their expectations.''

“The Ilorin Customer Forum will be a dynamic platform for customers to interact with the bank, explore innovative products and services, and provide valuable feedback.

A highlight of the event will be the showcase of the Alt – Bank app, demonstrating the bank's commitment to utilizing cutting-edge technology for an enhanced customer experience.

“Attendees can explore AltBank's bouquet of offerings, including on-the-spot shopping with AltMall, accessible financing via the Alt Bank app, and exclusive discounts from Althaven, alongside standard attractions such as product stands, panel discussions, and networking opportunities,” the statement added.